Intellibold recognizes the importance of privacy and the protection of personal data of our users and customers.
This Privacy Policy details how we collect, use, store, and disclose personal information in accordance with the General Data Protection Law (LGPD).
Information Collected
1.1. Personal Identification Information: In some situations, we may request the collection of personal identification information, such as name, address, phone number, email address, only when you voluntarily provide them when registering for our services.
1.2. Usage Information: Information about how you use our services, such as the features you access, the pages you visit, the products you purchase, interactions with other users, and any other actions you perform on our platform. This information is collected to improve the quality of services provided.
1.3. Device Information: We may collect information about the device you use to access our services, such as device type, operating system, IP address, software version, connection status, and other unique device identifiers. This information is collected to ensure the platform’s security and for statistical and analytical purposes.
Use of Information
2.1. Legal Basis: We use your personal information based on one of the legal grounds provided in LGPD, such as your explicit consent, the necessity for contract performance, compliance with legal obligations, or the regular exercise of rights.
2.2. Provision and Improvement of Services: We use your information to provide the requested services, personalize your user experience, respond to your requests, improve our products and services, develop new features, and ensure the proper functionality of our platform.
2.3. Communications: We may use your information to send communications related to our services, such as notifications about updates, new features, promotional offers, surveys, and other relevant content. Whenever necessary, we will request your prior consent for sending these communications.
2.4. Legal Compliance: If necessary, we may use and disclose your personal information to comply with legal obligations, respond to government requests, enforce our terms of service, and protect our rights, privacy, security, or property, as well as that of our users and the general public.
Sharing of Information
3.1. Consent: Your information will only be shared with third parties outside the scope described in this Privacy Policy with your explicit consent, which can be revoked at any time.
3.2. Legal Requirements: Disclosure of your personal information may occur if we believe in good faith that such disclosure is necessary to fulfill a legal obligation, protect your vital interests, or investigate illegal activities, always in accordance with applicable law.
Data Security
We have implemented appropriate technical, administrative, and physical measures to protect your personal information against unauthorized access, disclosure, alteration, and destruction. We employ security controls, encryption, access restrictions, regular monitoring, and other recommended practices to ensure the security of your information.
Data Retention
We retain your personal information for the time necessary to fulfill the purposes described in this Privacy Policy unless a longer retention period is required or allowed by law. At the end of the retention period, your information is properly disposed of or anonymized.
Your Rights
You have rights guaranteed by LGPD, including the right to access, correct, update, and delete your personal information. You also have the right to request information about the sharing and processing of your information, as well as the right to revoke your consent. To exercise your rights or for more information, please contact us through the channels provided in this Privacy Policy.
Contact
If you have questions, concerns, or requests related to this Privacy Policy or the processing of your personal information, please contact us through the support channels provided on our platform.
This Privacy Policy is governed by the laws of the country where Intellibold is headquartered.